Rates:
Consulting Rate is $50 per hour. There will be a trip charge if location is further than 20 miles from Canadian Lakes. Trip charge would be $30. Billing starts when I arrive at your doorstep and ends when I leave. Typically, I would be working on devices at my house, and not going to customer's homes, unless it is some type of printing issues, or I am not able to repair it remotely.
After hours, weekend, and holiday billing:
Saturday - time and a half - $70/hour
Sunday - double time - $90/hour
Over the phone tech support - anything over 5 minutes would be billable. A simple quick question, no problem at all. If troubleshooting is involved, this would be a billable call - could either do over the phone, or have customer drop it off, schedule a remote call, or schedule an on-site appointment if a printer issue.
Business Service Rates are quoted per project.
Billing:
Invoice is payable upon completion of service by cash or check, no credit cards.
Hours of Operation:
Monday - Friday - by appointment.
Saturday and Sunday hours available upon request but are billed double or triple time.